🤝 Hiring in CX

Susana is one the sharpest minds I’ve come across. She’s spent over 10+ years in CX, scaling support operations at Airbnb and Loom. Read our interview with Susana here.

She currently works as a hands-on advisor helping startups go from 0 to 1 with their customer operations, including finding them the best hires.

One of her big goals for 2025 is to help 100 people land new jobs.

• Hiring in CX? - She can help you identify your ideal hire, source and vet candidates from her extensive network. Reach out here.

• Looking for a job in CX? - She can connect you directly to hiring managers and shares opportunities in her newsletter each week. Share your resume here.

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